Value for Money
1Value for Money
Terrible customer servic with long phone waits
Terrible service. Phone not answered in a timely manner, my claim was rejected because my dog was injured during the waiting period and would not be covered in the future because it would be a pre-existing condition. What bother's me is that it was an accident, and that should not have a waiting period. While the cost of the medical is not substantial, I am considering cancelling the policy all together as I am sceptical about making a claim from them in the future.
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They are super efficient when collecting money. Couldn't say the same about their service when making...
Terrible service. Phone not answered in a timely manner, my claim was rejected because my dog was inj...
Poor customer service. Long waits on calls. Payout on claims takes an eternity. The only consolation ...