- Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Prosure Pet Insurance review by GeekyDork
Terrible claims service
They are super efficient when collecting money. Couldn't say the same about their service when making a claim. Couldn't reach them on the phone. Sent multiple emails but no reply from them. It's been 2 weeks now, will need to go through the ombudsman to get to them I guess. Avoid while you are still not with them.
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Prosure Pet Insurance review average
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Overall Rating
4 reviews
- Awesome 0
- Good 1
- Average 0
- Bad 1
- Terrible 2
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1.0
Terrible claims service
They are super efficient when collecting money. Couldn't say the same about their service when making...
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1.0
Terrible customer servic w...
Terrible service. Phone not answered in a timely manner, my claim was rejected because my dog was inj...
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3.0
Poor customer service and ...
Poor customer service. Long waits on calls. Payout on claims takes an eternity. The only consolation ...
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