- Overall
1.0Overall
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
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Customer Experience
1Customer Experience
Prosure Pet Insurance review by GeekyDork
Terrible claims service
They are super efficient when collecting money. Couldn't say the same about their service when making a claim. Couldn't reach them on the phone. Sent multiple emails but no reply from them. It's been 2 weeks now, will need to go through the ombudsman to get to them I guess. Avoid while you are still not with them.
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Prosure Pet Insurance review average
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Overall Rating
4 reviews
- Awesome 0
- Good 1
- Average 0
- Bad 1
- Terrible 2
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1.0
Terrible claims service
They are super efficient when collecting money. Couldn't say the same about their service when making...
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1.0
Terrible customer servic w...
Terrible service. Phone not answered in a timely manner, my claim was rejected because my dog was inj...
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3.0
Poor customer service and ...
Poor customer service. Long waits on calls. Payout on claims takes an eternity. The only consolation ...
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