Bought a policy online with little fuss. My cat will be covered for illness and accidents. Prices are cheap too.
They are super efficient when collecting money. Couldn't say the same about their service when making a claim. Couldn't reach them on the phone. Sent multiple emails but no reply from them. It's been
Terrible service. Phone not answered in a timely manner, my claim was rejected because my dog was injured during the waiting period and would not be covered in the future because it would be a pre-exi
Poor customer service. Long waits on calls. Payout on claims takes an eternity. The only consolation was I got my claims back.
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