- Overall
9.6Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
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Claims Experience
9Claims Experience
Great value for travel insurance
I have been using 1Cover travel insurance for the last 3 years and sadly I had an emergency on my last trip. I went to South America had to pay all from my pocket as from 4 hospitals was told that they do not accept overseas insurances(It was not 1Cover fault), 1Cover approved me on the phone to pay whatever I needed due the type of emergency and once I get back to Australia I made the claim.
The claim process took more than 10 days until I was paid back for all expenses but, it was stress-free claim experience. They contacted me twice during the process to confirm some details.
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