- Overall
10.0Overall
-
Claims Experience
10Claims Experience
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Value for Money
10Value for Money
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Customer Experience
10Customer Experience
Great value for money
I have used 1Cover several times, for travel insurance, & one time I had to cancel the trip due to an injury. After obtaining a medical certificate, I firstly approached the various providers about refunds & I received a variety of refunds that ranged from 100% to nothing. Then I approached 1Cover, & they refunded the balance of all my expenses without any further details from me. They then advised me that I would be receiving the refund within such a short time, that when I received the email, I assumed they were requesting further information. Instead, I was surprised & delighted to read that my claim was accepted, and all outstanding expenses were to be refunded.
1 comments on this review
I am so pleased that we could assist with your claim and that you found the process easy and straightforward with no complications. We certainly aim to pay out claims swiftly once we receive the relevant documents. Happy customers are our number one goal!
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover
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