- Overall
7.3Overall
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Claims Experience
6Claims Experience
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Customer Experience
8Customer Experience
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Value for Money
8Value for Money
1Cover review by Sarah Wiseman
Lower exchange
The exchange rate used to process the claim on settlement was below the actual current exchange rate. I should have received more money.
1 comments on this review
I'm sorry that you were unhappy with your final settlement, exchange rates are calculated based on the day the original transaction occurred rather than the time that you submit your claim.
You do however have the option to have your claim reviewed, to organise a review please email your policy details outlining your concerns to [email protected]
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
Sophie@1Cover
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