• Hi Sarah,

    I'm sorry that you were unhappy with your final settlement, exchange rates are calculated based on the day the original transaction occurred rather than the time that you submit your claim.

    You do however have the option to have your claim reviewed, to organise a review please email your policy details outlining your concerns to [email protected]

    Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.
    [email protected]
    Reply from 1Cover representative