- Overall
1.0Overall
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Value for Money
1Value for Money
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Customer Experience
1Customer Experience
1Cover review by Robyn Lesley
No cover for coronavirus even though ins purchased early
How do insurance companies get away with denying cover when traveller buys insurance in good faith? Makes a mockery of taking out insurance when company can find any reason to invalidate. 1 rating as ins is useless.
1 comments on this review
I’m sorry to hear that you were unhappy with the outcome of your claim. However, you can choose to have your claim escalated and reviewed by an independent panel if you wish.
To organise a review please email your policy details outlining your complaint to [email protected]
Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
Regards,
Betty
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