Overall
9.3
Overall
Customer Experience
9.0
Customer Experience
Value for Money
9.0
Value for Money

Best service

I just wanted to say thanks to 1Cover for making a very stressful situation much easier. It's scary to need medical treatment and surgery overseas, but they were there at any time when we needed, day or night. After breaking my leg badly in Japan my husband got in touch and you confirmed we were covered straight away and everything from there onwards was fantastic service - the emergency evacuation, the hospital staff, the emergency assistance team all provided the best service. We were very pleased we chose 1Cover and will be recommending you to all my friends and family.

[email protected]

24 Feb 2026 13:02

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1 comments on this review

Thanks for your review Kate. We're so pleased we were able to help you in Japan and hope you are recovering well now.

Reply from Brand Rep 11 March 2026, 02:10 PM

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1Cover review average

8.5

Overall Rating 1769

Awesome 1319
Good 134
Average 43
Bad 51
Terrible 123

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Best service

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First time cover

Very impressed

Excellent handling of claims, great customer service

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