• Hello Darrah, I'm sorry to hear about this experience. Can you please send through your policy or claim number and I'll look into this? Regards, Anthony.
    Reply from Allianz representative
  • file number 2018302633, policy number KLMNL5763888131
    Reply from Darrah
  • Hello, we can't find this policy number in our system and it does not look like a policy that has been purchased in Australia. If this was bought in another country, you will need to follow this up with that entity. Regards, Anthony.
    Reply from Allianz representative