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After I initiated a claim 1Cover kept in contact until we arrived home. All our costs were covered an...
Good and cheap and come under budget. Good customer service. Value for money. No hassle at all.W...
Yes thank you for your work to help the customer to receive all the money back .I will cont...
The staff at 1cover did the best they could to help us. Their service was second to none and I will a...
I subm itted a claim and I showed how much came out in AUD. However 1Cover used their own 'exhang...
Purchased when holiday was booked. Easy to purchase. Piece of mind. Grateful not to have used it, bet...
I chose 1Cover for cruise travel insurance. I read the PDS and was happy with the extra things they ...
This company will do anything to weasel out of paying resonable claims. They have no care for the con...
Rampant inflation in Argentina resulted in a general strike grounding most airlines in Argentina in l...
As a regular traveller 1Cover are my go to, they're fantastic communicators, competitively priced...
We had to cancel our planned trip due to a major health issue. The claim form was clear, it was easy ...
I always use 1Cover for my travel insurance and being the first time I have had to make a claim. The...
At first I thought the process was a bit over the top, but I fully understand the process. Responsive...
We fortunately didn't need to use our travel insurance policy but it provided peace of mind for o...
I found it easy to find the info I needed to work out if it was I wanted for my trip. A quick process...
There are two major reasons for travel insurance, missed flights and medical. Lost luggage is an anno...
Easy to arrange online and atcompetitive pricing. Cruise specific policy options for our needs m...
Great initial price for 12 months cover, Made a medical claim, which was hassle free and money was in...
Approved my claim and helped me through a hospitalization and ambulance ordeal ... Then courtesy of I...
We required assistance immediately and 1cover had great staff to assist us 24/7. Thanks for getting ...
We had to make a claim in Thailand. We had a Aussie on the phone which made things easier. Claim was ...
Like all consumers, I did shop around however, 1Covwe still came out on top with what I was looking f...
I didn’t need to use the insurance but I needed to extend my insurance and I couldn’t. The website sa...
Before we traveled earlier this year we compared lots of travel insurance companies, 1 cover was the ...
To anyone looking for travel insurance this year I would recommend against @InsureandGoAU as they DO ...
After 40 yrs of worldwide travel I finally needed it when I collapsed in Bali from double pneumonia. ...
I did a lot of looking to find a great deal on insurance for our family to travel overdeas. My friend...
After multiple holiday policies, I fortunately have not needed to make a claim. When making an enquir...
I was unable to travel due to a medical episode. I submitted a claim seeking reimbursement for an air...
had a good experience with the claim team, super happy with the product. Would recommend to friends a...
1 Cover was extremely helpful in assisting with reimbursing a claim for interruption of travel due to...
It was great to know that, even with my declared medical conditions, I was covered, and that it was s...
We looked at other products and we pleasantly surprised with the quality and price of this product. I...
It’s a comfort in one regard to have insurance and often a necessary, however for luggage claims the ...
Claims consult Carol was fantastic throughout the entire journey. Was great dealing with only one rep...
This has to be the easiest process to obtain travel insurance from start to finish. The web site is e...
I claimed on a health issue for which we had paid the additional $194.00 premium. After the proc...
We've never had to actually make a travel insurance claim before and were very pleased and gratef...
My husband spent 16 days in all in hospitals in South Africa and as soon as I notified 1Cover I recei...
I have used this company twice this year for overseas travel , great value for money and easy to und...
After dealing with other travel insurance companies l was very pleased with the service from 1Cover. ...
I didn’t put in a claim but was happy with the insurance quote acknowledging my medical conditions.I ...
I was glad no one got sickGlad to have cover if someone got sick.Peace of mind having cove...
I used to be a travel agent for 13 years pre Covid. We always sold a different insurance company but ...
Price for cover is excellent, including rental car excess and rock climbing cover. Upgradin...
My friends and I always use one cover as it is great value for money and cheaper than other big name ...
When I needed help most, 1Cover really came through for me, covering all hospital and ambulance costs...
2 wk prior to our cruise, hubby became ill. I filled in online for claim uploading the paperwork need...
Insurance companies really show their colours when it's time to claim, and I couldn't fault 1...
Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi...
I had to deal with a stressful family situation during my last trip. The empathy, professionalism and...
READ the FINE PRINT. There are so many exemptions that making a claim is almost impossible.Lost...
On the whole a responsive and reasonable TI company. The only issueI have is that if an airline cance...
Good coverage of pre existing medical conditions price competitive.easy to purchase online website ea...
I have been using 1Cover for many years when I travel overseas. I find their rates as competitive as ...
I have used them for many years but have never had to put in this type of claim before, so one is ini...
Every single email you send takes up to 10 BD for a response. So if you are missing any information a...
We are an older couple and travel insurance quotes are hard to come by or very expensive. We found 1...
Their travel insurance policy:1. Has no provision for force majeure. If you need to change your ...
The Customer Service has been amazing! I was dubious when I could not contact 1Cover by phone but th...
Best $130 I've ever spent, after tripping over in Indonesia, I required emergency surgery and 4 d...
Took out insurance in good faith but apparently should have read the fine print. My flight was cancel...
I’ve been waiting MONTHS and MONTHS on end for anything. They have specifically designed it this way ...
The last hassle that you need when your partner becomes sick just before you are to go on holiday is ...
Both myself (as an official trip leader) and my other leaders used to use and recommend this company ...
The big trip to France. Itinary Day 4, tripped on uneven footpath and landed on my hip. I could not g...
Do not utilise the Webjet insurance service, do your research. There is a reason why there is so many...
This doesn’t even deserve one star, pathetic excuse of a company. If you would prefer to throw your h...
Used 1cover, as they offered a great price. No hassles making a claim online. Also, company was very ...
We had an expensive holiday booked, Airlines and cruise. Unfortunately I got sick and we had to cance...
I recently placed a Family Emergency Claim with Zoom and it was processed within 2 weeks. The whole p...
Claim process so simple and easy. customer service went above and beyond to make sure my family ...
Lodged a medical insurance claim which was simple and straightforward. Claim was processed quickly an...
1 Cover hid behind "Fine print" to reject a travel claim. We cancelled a holiday to Bali as my mothe...
Same experience like everyone else. Flight cancelled when I was at the airport with kids late night a...
After having some medical issues in the USA and submitting a claim to 1Cover they were very helpful, ...
Insure and go top tier coverage does not cover natural disaster. This means anything even slightly re...
I have used 1Cover Travel Insurance for many years now and have always had good service. My last...
I highly recommend you guys to all my friends after the experience I had! 1cover was very kind and pa...
We used this company recently and had to use their services ( never had to in the past) the process t...
I was very relieved that I chose 1Cover on a recent holiday to far North Queensland. I had the u...
I phoned the claims department and explained my situation that I wasn’t able to travel to my destinat...
Due to sudden illness we couldn't travel, when we placed the travel insurance claim we received...
We took out a comprehensive policy for a long overdue holiday. After taking out the policy, medical ...
I feel at ease when I travel knowing that 1 cover is there to support me if I need it. I have had to ...
Claim was made for a missed flight resulting in needing to buy a new ticket and that was not paid. Wh...
The worst decision I ever made in my life was to buy "travel insurance" from this corrupt, incompeten...
All you will ever need in travel insurance. Very professional and supportive through the claims proce...
After supplying all the relevant paperwork required to support my claim, it was reviewed and I had an...
I sent in my claim about a week after arriving home and within a week I had the claim processed and r...
Allianz Global Assistance ripped me off for money. They charged my card 4 times for something which I...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Claim was easy to submit online and Brett got back to me in a timely manner with additional supportin...
I inadvertently only added one of two medication receipts to my original claim. I emailed 1cover. It ...
It's a little difficult to provide a full review as I did not need to make a claim (which ultimat...
We have used 1Cover on numerous occasions and we have had to claim a couple of times. We find the cla...
1Cover kept in contact unt...
After I initiated a claim 1Cover kept in contact until we arrived home. All our costs were covered an...
Good and cheap
Good and cheap and come under budget. Good customer service. Value for money. No hassle at all.
W...
Good service
Yes thank you for your work to help the customer to receive all the money back .
I will cont...
Unbelievable Service and A...
The staff at 1cover did the best they could to help us. Their service was second to none and I will a...
Why Bother
I subm itted a claim and I showed how much came out in AUD. However 1Cover used their own 'exhang...
Better to be safe than sor...
Purchased when holiday was booked. Easy to purchase. Piece of mind. Grateful not to have used it, bet...
Great cruise cover
I chose 1Cover for cruise travel insurance. I read the PDS and was happy with the extra things they ...
Avoid at all costs!
This company will do anything to weasel out of paying resonable claims. They have no care for the con...
Strike action plus insuran...
Rampant inflation in Argentina resulted in a general strike grounding most airlines in Argentina in l...
Always dependable
As a regular traveller 1Cover are my go to, they're fantastic communicators, competitively priced...
Prompt Claim Settlement
We had to cancel our planned trip due to a major health issue. The claim form was clear, it was easy ...
Best Insurance Company
I always use 1Cover for my travel insurance and being the first time I have had to make a claim. The...
Very Good communicators an...
At first I thought the process was a bit over the top, but I fully understand the process. Responsive...
PEACE OF MIND
We fortunately didn't need to use our travel insurance policy but it provided peace of mind for o...
Looked like a good policy ...
I found it easy to find the info I needed to work out if it was I wanted for my trip. A quick process...
Not recommended, pretty mu...
There are two major reasons for travel insurance, missed flights and medical. Lost luggage is an anno...
Cruise insurance
Easy to arrange online and at
competitive pricing. Cruise specific policy options for our needs m...
Great Experience
Great initial price for 12 months cover, Made a medical claim, which was hassle free and money was in...
They helped me out in a pi...
Approved my claim and helped me through a hospitalization and ambulance ordeal ... Then courtesy of I...
Great to have 24x7 contrac...
We required assistance immediately and 1cover had great staff to assist us 24/7. Thanks for getting ...
So fast And easy to claim
We had to make a claim in Thailand. We had a Aussie on the phone which made things easier. Claim was ...
Covered
Like all consumers, I did shop around however, 1Covwe still came out on top with what I was looking f...
Terrible customer service
I didn’t need to use the insurance but I needed to extend my insurance and I couldn’t. The website sa...
1 cover was excellent when...
Before we traveled earlier this year we compared lots of travel insurance companies, 1 cover was the ...
Scam insurance
To anyone looking for travel insurance this year I would recommend against @InsureandGoAU as they DO ...
This insurance is useless ...
After 40 yrs of worldwide travel I finally needed it when I collapsed in Bali from double pneumonia. ...
Very Happy
I did a lot of looking to find a great deal on insurance for our family to travel overdeas. My friend...
Happy so far, multiple pol...
After multiple holiday policies, I fortunately have not needed to make a claim. When making an enquir...
Travel Insurance Claim
I was unable to travel due to a medical episode. I submitted a claim seeking reimbursement for an air...
Great product
had a good experience with the claim team, super happy with the product. Would recommend to friends a...
Excellent support in times...
1 Cover was extremely helpful in assisting with reimbursing a claim for interruption of travel due to...
Easy process, reasonably p...
It was great to know that, even with my declared medical conditions, I was covered, and that it was s...
Well priced simple to appl...
We looked at other products and we pleasantly surprised with the quality and price of this product. I...
Check Your Cover Closely
It’s a comfort in one regard to have insurance and often a necessary, however for luggage claims the ...
Prompt Response Time &...
Claims consult Carol was fantastic throughout the entire journey. Was great dealing with only one rep...
Extremely Easy Process
This has to be the easiest process to obtain travel insurance from start to finish. The web site is e...
Satisfied with claim outco...
I claimed on a health issue for which we had paid the additional $194.00 premium.
After the proc...
Happy with the service pro...
We've never had to actually make a travel insurance claim before and were very pleased and gratef...
Thank goodness for travel ...
My husband spent 16 days in all in hospitals in South Africa and as soon as I notified 1Cover I recei...
Excellent service
I have used this company twice this year for overseas travel , great value for money and easy to und...
Confidence in travel insur...
After dealing with other travel insurance companies l was very pleased with the service from 1Cover. ...
Offered a cheaper rate tha...
I didn’t put in a claim but was happy with the insurance quote acknowledging my medical conditions.I ...
Peace of Mind
I was glad no one got sick
Glad to have cover if someone got sick.
Peace of mind having cove...
7yr old son had appendix o...
I used to be a travel agent for 13 years pre Covid. We always sold a different insurance company but ...
Great price, disappointing...
Price for cover is excellent, including rental car excess and rock climbing cover.
Upgradin...
value for money
My friends and I always use one cover as it is great value for money and cheaper than other big name ...
Caring
When I needed help most, 1Cover really came through for me, covering all hospital and ambulance costs...
Had to make a Claim
2 wk prior to our cruise, hubby became ill. I filled in online for claim uploading the paperwork need...
Easy to claim, great value...
Insurance companies really show their colours when it's time to claim, and I couldn't fault 1...
Excellent service and comm...
Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi...
Absolutely amazing custome...
I had to deal with a stressful family situation during my last trip. The empathy, professionalism and...
Very Disappointed
READ the FINE PRINT. There are so many exemptions that making a claim is almost impossible.
Lost...
Excellent service and comm...
Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi...
One of the better travel i...
On the whole a responsive and reasonable TI company. The only issueI have is that if an airline cance...
Value for money
Good coverage of pre existing medical conditions price competitive.easy to purchase online website ea...
Travel Insurance
I have been using 1Cover for many years when I travel overseas. I find their rates as competitive as ...
It was a thorough and very...
I have used them for many years but have never had to put in this type of claim before, so one is ini...
Took a month to process, r...
Every single email you send takes up to 10 BD for a response. So if you are missing any information a...
very happy with all aspect...
We are an older couple and travel insurance quotes are hard to come by or very expensive. We found 1...
Just a bad policy - do not...
Their travel insurance policy:
1. Has no provision for force majeure. If you need to change your ...
Submitting a Claim
The Customer Service has been amazing! I was dubious when I could not contact 1Cover by phone but th...
Broken arm in bali
Best $130 I've ever spent, after tripping over in Indonesia, I required emergency surgery and 4 d...
Failure to cover flight ca...
Took out insurance in good faith but apparently should have read the fine print. My flight was cancel...
Absoulte SCAM, beware
I’ve been waiting MONTHS and MONTHS on end for anything. They have specifically designed it this way ...
customer friendly
The last hassle that you need when your partner becomes sick just before you are to go on holiday is ...
I used to recommend them b...
Both myself (as an official trip leader) and my other leaders used to use and recommend this company ...
Excellent choice
The big trip to France. Itinary Day 4, tripped on uneven footpath and landed on my hip. I could not g...
Let down by Webjet, again....
Do not utilise the Webjet insurance service, do your research. There is a reason why there is so many...
Worst insurance company ev...
This doesn’t even deserve one star, pathetic excuse of a company. If you would prefer to throw your h...
Great price and no hassles...
Used 1cover, as they offered a great price. No hassles making a claim online. Also, company was very ...
Low cost insurance but exc...
We had an expensive holiday booked, Airlines and cruise. Unfortunately I got sick and we had to cance...
Hassle Free Claim
I recently placed a Family Emergency Claim with Zoom and it was processed within 2 weeks. The whole p...
1Cover AMAZING
Claim process so simple and easy.
customer service went above and beyond to make sure my family ...
Medical insurance claim
Lodged a medical insurance claim which was simple and straightforward. Claim was processed quickly an...
Hid behind "fine print" to...
1 Cover hid behind "Fine print" to reject a travel claim. We cancelled a holiday to Bali as my mothe...
Should've read the rev...
Same experience like everyone else. Flight cancelled when I was at the airport with kids late night a...
Great service!
After having some medical issues in the USA and submitting a claim to 1Cover they were very helpful, ...
Choose another insurer
Insure and go top tier coverage does not cover natural disaster. This means anything even slightly re...
1Cover Travel Insurance
I have used 1Cover Travel Insurance for many years now and have always had good service.
My last...
6 months insurance to Indo...
I highly recommend you guys to all my friends after the experience I had! 1cover was very kind and pa...
DO NOT use this company
We used this company recently and had to use their services ( never had to in the past) the process t...
1Cover to the rescue with ...
I was very relieved that I chose 1Cover on a recent holiday to far North Queensland.
I had the u...
My refund was very quick
I phoned the claims department and explained my situation that I wasn’t able to travel to my destinat...
Hassle free claim and spee...
Due to sudden illness we couldn't travel, when we placed the travel insurance claim we received...
Disappointing is an unders...
We took out a comprehensive policy for a long overdue holiday. After taking out the policy, medical ...
Relax and enjoy your holid...
I feel at ease when I travel knowing that 1 cover is there to support me if I need it. I have had to ...
Claim not fairly treated
Claim was made for a missed flight resulting in needing to buy a new ticket and that was not paid. Wh...
SCAMMERS! AVOID AT ALL COS...
The worst decision I ever made in my life was to buy "travel insurance" from this corrupt, incompeten...
Simply the Best
All you will ever need in travel insurance. Very professional and supportive through the claims proce...
Cancelled trip due to trav...
After supplying all the relevant paperwork required to support my claim, it was reviewed and I had an...
Medical claim
I sent in my claim about a week after arriving home and within a week I had the claim processed and r...
Very bad experience - I wa...
Allianz Global Assistance ripped me off for money. They charged my card 4 times for something which I...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Definitely would use again...
Claim was easy to submit online and Brett got back to me in a timely manner with additional supportin...
Forgotten item
I inadvertently only added one of two medication receipts to my original claim. I emailed 1cover. It ...
Quick and easy travel insu...
It's a little difficult to provide a full review as I did not need to make a claim (which ultimat...
Great service & quick ...
We have used 1Cover on numerous occasions and we have had to claim a couple of times. We find the cla...
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