- Overall
5.5Overall
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Value for Money
8Value for Money
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Customer Experience
3Customer Experience
InsureandGo review by David Wells
Inaccurate web page info
I purchased cover after reading the web material. However my certificate said that cover was not available in the country I was visiting. Lengthy discussions with the company before they acknowledged their mistake.
1 comments on this review
Please accept my apologies for the misunderstanding. As I understand, any excluded destinations are already featured on the website and PDS, but if you would be kind enough to do so, I would be very grateful if you could share the page with the incorrect information with [email protected] via email, so we can fix this to prevent it happening again. I will definitely pass your feedback on to the relevant people.
Kind regards, Anna
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