• Hi Annie, I'm sorry your claim didn't have the outcome you had hoped for, I understand your frustration. I'm not part of the claims team, so I can't comment on specific aspects of your claim. Generally speaking, I can confirm that we generally require proof of event (usually in the form of a police report) in order to fairly evaluate claims. If you have some other proof that the event happened, I would recommend you contact [email protected] and request that your case be reviewed. Thanks, Anna
    Reply from InsureandGo representative