• This is a paid review, ignore
    Reply from Bruce
  • Yeah great thanks Bruce- it's not. I'm pretty sure they only published verified reviews as well (like I had to send a thing showing I had actually purchased insurance with them), would've love to get paid tho
    Reply from amy__111
  • Have had two claims with them now . First one was for damage to a rental vehicle - promptly paid with no excess . Second one was a bit more tricky as it was for lost property & I did not have receipts for two of the items. Found that it was not a "replacement" policy so ended up only getting a portion of the cost of replacing the items as they applied a percentage discount for "wear & tear ". Silly me - should have read the PDS as I was under the impression that they would have negotiated with the suppliers on my behalf & send replacement items. Still - will probably insure with them again for our next trip.
    Reply from Ching N Al