SCTI reviews
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overall rating 7.0 39 reviews
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Customer Experience
6.3
- Awesome 19
- Good 4
- Average 1
- Bad 1
- Terrible 14
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Value for Money
6.5
- Awesome 19
- Good 5
- Average 2
- Bad 0
- Terrible 13
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Claims Experience
6.1
- Awesome 18
- Good 1
- Average 1
- Bad 1
- Terrible 13
Covid and Personal Belongings
I found this company very helpful with my questions. <br/>All insurance I needed for a cruise when insurance for Covid was a priority for travelling.<br/>I made a claim of a ring lost and it was handl
I was severely injured overseas and SCI came through for me.
I was hit by a car in Budapest a couple of years ago on the last day of my holiday. I suffered a broken femur, four broken ribs, and head injuries. I was hospitalised for two weeks before I could fly
TRAVEL INSURANCE - GREAT EXPERIENCE
Have used them in 2019 and 2022 and although have not had to make any claims, was delayed in 2022 due to airlines, and SCTI were very helpful extending my insurance period without having to start over
Horrible experience. Impossible to contact
This company is impossible to contact. Their website sold me 'junk' worldwide cover which I later found out excludes where I am travelling to. Trying to contact them to cancel and it is imposs
COVID as excuse to reject claims
I had to change flights within Australia due to Emirates temporarily suspending operations at some major airports in Australia, for "operational reasons" as per Emirates announcement. My claim for the
Avoid this company
I had purchased my insurance last year for a trip to South Korea in June. I rang up on March 6 to try and clarify how coronavirus impacts my travel insurance [I had originally asked this in late Janu
Leave you stranded
If the WHO declare Corona Virus as a pandemic it will have no cover, even if I have had insurance in place for the past 6 months. Trip is later this month. Very poor - never use again. Hour wait fo
Very good
I had an accident in Cambodia of all places. Brocken leg and Ankle. They tried to even move me to a more expensive hospital. I should had listened to them. Got a botched repair done. S C T I tried the
Excellent help & quick settlement of claim
Due to unexpected injury I had to cancel overseas holiday with only 3 weeks notice. I experienced excellent help, follow up and quick settlement. I had read all terms and conditions prior to purchase
Helped during difficult time
While we were on Holidays in India, My FIL (who was in India)passed away the day we had to travel, so we could not travel. The greedy travel agent was charging us $250 + Fare difference, The new t
They promise everything but do not pay for claims
The policy is excellent value. I have used SCTI for over 10 years and had excellent service. Great policies, great product, great value. Unfortunately this year when I really needed them they failed
Paid up when another insurance would not
These guys paid for our accomodation in Sihanoukville when our flight delayed 4 hours meaning we missed the last ferry over to Koh Rong. I had insured the particular flight ( as well as comprehensive
Worst company ever
If you want to waste your money go with SCTI. Great suck in cheap prices but wont pay for any claims.
Terrible company, do not use!
This company say a lot but don’t follow through. That have made my holiday very stressful because no two employees say the same thing and no one wants to help when you have a claim
Long time customer - first time claim
Based on the good reviews I have been using SCTI for many trips. I recently had my first experience of making a claim for a flight cancellation that left me out of pocket. SCTI provided all the inform
SCTI Travel insurance reviews
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