No hidden clauses.

What I liked about southern cross was that they were easy to organise online and the prices are reasonable. I was pickpocketed in Rome. While trying to lodge the claims online, I bumped into a few problems, however, the southern cross staff took the initiative to help me with my problems, without me needing to follow up and haggle them. The claim assessment was fair and reasonable and there were no 'hidden' contract clauses.

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