- Overall
1.0Overall
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Value for Money
1Value for Money
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
Do not trust the coverage and emergency services
My husband had fracture of clavicle and needed to have operation in Canada. The operator in Australia said wait until Canadian assistant to call me and direct us whether treatment and operation is covered. We waited and informed that 'The operation is covered so please go ahead for the operation and let us know how it went'..... After 10 days of operation, the operator called us again saying 'You are not covered for the operation!!'. I am taking a serious step and take some serious action on this being informed false information. I am not going to pay any cent for this.
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