Tick Insurance reviews
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overall rating 6.8 340 reviews
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Customer Experience
6.5
- Awesome 165
- Good 50
- Average 17
- Bad 6
- Terrible 90
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Value for Money
7.0
- Awesome 195
- Good 35
- Average 13
- Bad 12
- Terrible 73
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Claims Experience
3.2
- Awesome 59
- Good 9
- Average 5
- Bad 6
- Terrible 89
TICK INSURANCE IS A SCAM
Tick use deceptive application of T&C's to avoid paying for insured incidents. The purpose of insurance is to insure against an incident and cover costs arising from that. Tick will take you
Tick "insurance" is a scam
I filled a claim and they did not contact me when I was overseas. They did not talk to hospital. I had to cough money. Their "Unlimited" "insurance" is no insurance at all. Buyer to know they pay. The
Great Price and Helpful Customer Service
I compared against other policies and Google reviews for Tick and they seemed like a good option. I didn't need to make a claim.
Great value
Great value, have now used them a few times. This time I did have trouble with the website but I rang them & they were able to complete form for me. Francis was fanastic
Lied on phone and denied reasonable claim
I asked on phone about the policy and cover and was told I would be covered for all journey, which turned out to be a lie. After purchasing, luggage goes missing for four days and I incurred some expe
Disgraceful - DO NOT USE
My friend chose to use Tick. Our flights were delayed by 3 days, and we thus lost 3 nights of (expensive) accommodation. Only upon making a claim did she discover that flight cancellation due to the &
DONT USE TICK
Stranded in airport after cancelled flight, forced to stay an extra 3 days in destination at our expense. Phone call with Tick confirmed meals and accomodation are covered due to trip delay.<br/><br/>
They will NOT honour your cail!!
DO NOT Buy!! THEY WILL NOT HONOUR YOUR CLAIM!!! Do not buy even if they sell for $1. Looks like everyone reviewing here did not get into some trouble while travelling and made a claim? I am currently
Misleading beyond excusable
It's apparent their entire claims assessment procedure is designed to intentionally prevent direct access to claims staff. SEO is clearly being manipulated, the policy wording has extremely ambigu
Didn’t pay
I had a massive stroke while I was in Canada and I was in hospital recovering for 2 1/2 months the hospital bill was about 193,000$ Canadian dollars which they did not pay. First of all they said I di
Disappointing experience
Total waste of money. We had to cancel 2 trips due to a serious health condition, insurance was not useful at all.
WORST INSURANCE EVER! DO NOT USE THEM!
Never ever again will I use tick insurance!! I should have known when it was impossible to contact them at the start that they would be terrible. We had used them for other trips and never had to clai
joke of a company didnt help what so ever
had a legitimate emergency overseas where i could have died and no choice to have surgery which cost up to 15,000 and wont cover a single cent of it and still wants a 200 dollar fee for themselves, jo
Avoid this Company
Terrible experience making a claim with this Company. It took two and a half months and many emails chasing up the progress of claim.
Travel Insurance Scam
I purchased Insurance Cover from Tick a week after the pandemic was declared. With travel bans in place , the trip can not go ahead. The Insurance Policy provides zero benefit because no claims can o
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