Tick Insurance reviews
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overall rating 6.9 338 reviews
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Customer Experience
6.8
- Awesome 165
- Good 50
- Average 17
- Bad 6
- Terrible 90
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Value for Money
7.2
- Awesome 195
- Good 35
- Average 13
- Bad 12
- Terrible 73
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Claims Experience
5.0
- Awesome 59
- Good 9
- Average 5
- Bad 6
- Terrible 89
Misleading beyond excusabl...
It's apparent their entire claims assessment procedure is designed to intentionally prevent direc...
Avoid this Company
Terrible experience making a claim with this Company. It took two and a half months and many emails c...
Disgraceful - DO NOT USE
My friend chose to use Tick. Our flights were delayed by 3 days, and we thus lost 3 nights of (expens...
Travel Insurance Scam
I purchased Insurance Cover from Tick a week after the pandemic was declared. With travel bans in pl...
Disappointing experience
Total waste of money. We had to cancel 2 trips due to a serious health condition, insurance was not u...
They will NOT honour your ...
DO NOT Buy!! THEY WILL NOT HONOUR YOUR CLAIM!!! Do not buy even if they sell for $1. Looks like every...
WORST INSURANCE EVER! DO N...
Never ever again will I use tick insurance!! I should have known when it was impossible to contact th...
DONT USE TICK
Stranded in airport after cancelled flight, forced to stay an extra 3 days in destination at our expe...
joke of a company didnt he...
had a legitimate emergency overseas where i could have died and no choice to have surgery which cost ...
Didn’t pay
I had a massive stroke while I was in Canada and I was in hospital recovering for 2 1/2 months the ho...
This insurance is useless ...
After 40 yrs of worldwide travel I finally needed it when I collapsed in Bali from double pneumonia. ...
DO NOT use this company
We used this company recently and had to use their services ( never had to in the past) the process t...
Do not use Tick - terrible...
Tick Travel Insurance took over 5 weeks to reject a simple delay of travel claim. Reasonable expectat...
They DO NOT PAY when somet...
To make a claim, you need "ALL ORIGINAL receipts as a proof of ownership/value for the items that you...
TICK INSURANCE IS A SCAM
it may seem like a cheap insurance- but it is so much paper work, they take ages and its a $200 exces...
Travel Insurance
We had a good experience with Tick travel Insurance, made a small claim on our last trip with no prob...
Helpful staff and good val...
I had to postpone my travel back to Australia due to getting sick in the US. Once I got in touch with...
Avoid at all costs!
I took out a policy with Tick, went to hospital in Thailand in July & made a claim. They wanted a...
Shouldn't be able to conti...
This so called insurance outfit are no good, I've had no correspondence in regards to my claim. RIP ...
AVOID, PROVIDE FALSE INFOR...
Airline stranded us due to cancelled flights, spoke to Tick insurance who confirmed I can book altern...
Liars :((
I got a quote online. Received an email with price and link. Top international insurance with extras....
AVOID THIS COMPANY
This company screams dodgy.
I purchased travel insurance through them and then received an email...
Don’t use them , will not ...
I hand cancellation insurance , flights cancelled because of weather , they say so can’t pay claim be...
Complete rip-off
I paid for top level cover but when they sent me a link to my policy it was budget cover and useless....
Thieves
We had a completely legitimate claim for delayed travel, delayed luggage and trip alteration.
Will not respond to emails...
Tried to move policy dates, several emails, no response. Tried to cancel, need to email.
Do not u...
Worst Ever
The Tick Experience! Avoid like the plague! Tick will use every tactic to avoid paying a claim. My fa...
Trip to Bali last year
We were going on cruise to Japan then a trip to Bali, we haven’t heard from them at all about our ins...
Will not chose Tick again
I highly doubt the staff has any experience in all, dealing with claims and customer service in gener...
Not worth the paper it was...
Refused to pay on the basis that I was stuck in Norway but our government had declared it a No Travel...
Poor service and under han...
Even after the COVID event occured they will take your money and not honour there emails. During my c...
Poor service and under han...
Even after the COVID event occured they will take your money and not honour there emails. During my c...
No help
Our trip was cancelled, not able to claim, ok so refund/credit offered. Accepted and advised by text ...
very poor
Unbelievably bad company. Extremely poor customer service, they never return phone calls. They always...
If I could give a negative...
Insurance purchased last year - took 2 months to get a refusal. Happy to take your money, but won...
Poor customer service and ...
I spend each week trying to get hold of their customer services only to be promised a call back or em...
No refund
Thanks for nothing,TICK. No refund for cancelled cruise due to the convid virus. How come other tra...
wont give refund for un us...
cannot contact them emails bounce back all the time if you ring you get disconnected.. buyer beware. ...
Refund
Our cruise has been cancelled through no fault of ours, can we try to claim the rest of our deposit o...
Feel Cheated
This company has kept my payment for travel insurance even though they are not providing me a service...
Lack of compassion
Amid Caronavirus most insurance companies are refunding travel nsurance policies due to it not being ...
Feel Cheated
This company has kept my payment for travel insurance even though they are not providing me a service...
Bunch of crooks!
Wasn't aware that I wasn't covered for covid and they won't even refund the money for the...
Rip off merchants
Aren't prepared to postpone my policy in wake of airline cancelling my flights (COVID-19) let alo...
Full settlement of Tick In...
I’ve purchased Tick Travel insurance on several occasions for overseas travel. Their insurance is rea...
Shocking Customer Service
I tried to reschedule my insurance today as it was no longer needed due to corona virus but got told ...
Avoid this company
Tick will decline your claim, after a 6 week wait,with a ridiculous reason. They do not deliver what ...
Refunds
It concerns me with the lack of customer service at this time, it is taking nearly 2 weeks to reply b...
NO COMPASSION
Due to what is going on in the world at the moment, with most countries banning oversea's travel....
Affordable insurance with ...
Comparing insurers and coverage Tick stack up very well. On line always helps to reduce costs. I woul...
Best Cost Effective Insura...
After much due diligence I can say Tick Travel Insurance is the most cost effective product I could f...
Easy access
We have used Tick Insurance for many years but thankfully we have never needed to make a claim. The ...
great company to deal with...
Insurance software is easy to follow - you can see exactly what you are covered for - best prices &am...
Great travel insurance com...
I have used Tick Travel Insurance several times and also claimed. The claims were paid promptly and ...
Best travel insurance
We have used Tick travel insurance several times now. Such an easy way to apply for travel insurance....
Value for money
I chose Tick Travel Insurance through Compare Insurance and was the best value for money. The process...
Pleasant and easy way to g...
I haven’t been on my trip yet, so unless I make a claim I’m not the right person to ask how easy it w...
Excellent value compared w...
Easy premium set up!We have had 4 policies with Tick,with no claims.Assume they will deal with any cl...
Website does not recognois...
I have tried to print out my documents but the policy document reference number is not recognised. Ca...
One of the cheapest travel...
We have used TICK travel insurance over the past 10 years, and have found them to be one of the cheap...
Review Tick Insurance
It is always easy to work through the application process on the internet and to work out just what l...
Value for money
No problems on line...easy navigation on the website. Value for money. I have not made a claim and ...
Found it to be cheap.
I did use Tick insurance on a previous occasion but didn't use them as I forgot and other trips. ...
Only important when you ne...
Travel insurance is a necessity, however you only know how good it is when you need to make a claim. ...
Reasonably priced and easy...
Would have rated higher but found it difficult to determine if Insurance covers cruises. Eventually ...
Best value for money trave...
A friend referred me to Tick Insurance. I compared Tick to other online travel insurance providers an...
find them very good
Have dealt with Tick insurance before and found them to be very competitive with others as yet have h...
Recommend Tick for travel ...
I did quite a bit of researching online, then I was told to look at Tick for my travel insurance. ...
great protection at the ri...
the simple application for a great travel policy to suit all your needs and will not cost you an arm ...
Great customer service - f...
Great customer service - fixed a mistake (mine) very quickly. I received a phone call not a reply to ...
Tick insurance gives u the...
Great value for money with Tick travel and it also has car rental cover (depends on the cover you cho...
Great value Insurance
Great value for insurance easy to manage website, plenty of good choice for cover options always use...
Terrible
Booked cruise insurance, not worth a cent flight home from sydney at end of cruise was cancelled. Stu...
will never pay you but wil...
tick travel insurance is the worst - do not pay them a cent because they will not even return a cent ...
Great overall experience
Referred by my sister as the cheapest and easiest travel insurance. Applied and no problem overall ex...
OK Product
The only feature that was disconcerting when purchasing the policy was the various prices for the sam...
Fantastic Company
We always use Tick Insurance as it’s easy cheap and we have never had a problem .
We use Tick for...
Trying out new brand . Bit...
happy with the affordable premiums and ease of completing quote and final purchase, but a bit frustr...
Not covered for event in 2...
Seems you are covered for natural disasters just not if it happened 2 years ago. So read everything c...
Purchasing travel insuranc...
Very easy to do, an questions answered as filling in application through chat.. have had many quotes ...
So easy to do online
We booked with Tick for our last trip to Bali. It was so easy to get the amount of coverage that we n...
Good value
If you are going on a cruise this is a good product, and if you have preexisting conditions the incr...
Better than many others
Happy with the insurance but not happy that i paid extra for an ongoing back problem for which there ...
Online experience
Tick was recommended by a friend, so we gave it a go, an easy to navigate web page, process was very ...
easy to follow fantastic v...
i normally get my travel insurance through American express and it is always fairly expensive but thi...
travel england.
I am very happy with Tick travel insurance. may our smooth relationship continue. you guys give me w...
Not worth it, absolute sca...
This insurance company will not pay you out if you decide to make a claim, save yourself the time, mo...
Every Easy to apply on lin...
First time with TICK Insurance don't like to bother with Travel Insurance however your Team made ...
Affordable Travel Insuranc...
After comparing numerous policies, decided to go with Tick. It would appear I have covered all that I...
Good Value
I used Tick insurance last year it was good value then and it is good value again would recommend the...
Too early to tell
We have not left on our trip do not know what service / claim might be required so can not comment ye...
very competitive pricing
very competitive pricing, dollar for dollar comparison. Its a no brainer when chosing travel insuranc...
Buying of travel insurance...
Firstly this is the first time I have used Tick Insurance.I found compared to other companies it offe...
Claim for Additional Emerg...
Did not cover Additional Emergency Expenses claimed for change in flight to Brisbane due to ship late...
Impressive service
I was very pleased to find that this insurance company actually does give good service when you make ...
Good priced
Good priced. Don’t know about claims as I didn’t have to claim. Easy access to information and easy t...
Tick Insurance travel insurance reviews
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