Value for Money
1Value for Money
terrible customer service
Called Virgin money in regards to travel insurance today at 12.30. Had several questions in regards to what is covered...the woman I spoke to was very rude and argumentative... Her advice was to go to page 20 of the PDS and read it myself, wouldn't tell me what is or isn't covered.
I then attempted to talk to her about the other quote I had from Woolworths insurance... Mid sentence she cut me off and rudely said I don't work for them.... No shit...it was a question, do I need to talk to someone else there that can answer my question.
I also asked about layovers without leaving airport during journey... She again was very rude with answer.... Needless to say I hung up on here and purchased Woolworths insurance