• Hi Sarah, sorry to read about this situation. Would you mind sending the policy and/or claim number to expert@virgintravelinsurance.com.au? I'll get the team to investigate. Cheers, Glenn
    Reply from Virgin Money Australia
  • Hell no, I've been speaking to you guys for too long and passed back and forth. Let's just keep it as you are not willing to help - I really don't want you to waste anymore of my time.
    Reply from Sarah Lynn