• Hi Stephen, Thanks for taking the time to share your Zoom experience with others. It's good to hear that you had an incident-free holiday and we look forward to covering you again on your next one.

    In terms of rating, you can do as you've done and just rate us based on the services that you have used. Claims experience is rated separately if it applies.

    Wishing you happy holidays.

    Best regards,
    Charlize
    Reply from Zoom Travel Insurance representative