Overall Rating:9.1 out of 10- 111 reviews Zoom Travel Insurance

Zoom Travel Insurance reviews

  • overall rating 9.1 111 reviews
  • Customer Experience 9.2
    • Awesome 87
    • Good 19
    • Average 1
    • Bad 2
    • Terrible 2
    111 reviews
  • Value for Money 9.2
    • Awesome 88
    • Good 19
    • Average 1
    • Bad 1
    • Terrible 2
    111 reviews
  • Claims Experience 8.3
    • Awesome 28
    • Good 1
    • Average 0
    • Bad 0
    • Terrible 6
    111 reviews
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  • Zoom Travel Insurance
    Aimee Buckland
    10.0

    Well covered and affordabl...

    We went to Bali for 7 nights. Booking was easy and quick. I couldn't believe how cheap the compre...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Sally Rayner
    8.0

    quick easy & cost effe...

    Easy online application, quick processing & very good value for money. Clear & easy to compre...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    April Dumbleton
    10.0

    Best value for money

    Quick, easy to get coverage and after a bit research best value for money for my holiday with 2 grand...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Sallie
    10.0

    A reliable and cost-friend...

    The costs with Zoom travel insurance are very competitive and the process is uncomplicated and speedy...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    George
    10.0

    Value for Money

    Purchased the travel insurance for a short leisure trip to Victoria, mainly to be covered for rental ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    noek witzand
    10.0

    Well thought through buyin...

    The 3 options were clearly mapped out with no endless small print to go through as it gave trust befo...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Amy-Jane Nava
    10.0

    Will use again!

    Didn't have to make a claim but applying for the travel insurance itself was a very easy process ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Willy Parada
    10.0

    Awesome insurance at an af...

    Awesome insurance at an affordable price. Very easy to understand and you can actually tailor it to y...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Kim McGregor
    1.0

    Go with QBE

    I needed to Make a Claim to change my return flight whilst I fell ill in Mexico on transit to the USA...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    ian8h
    9.3

    Quick, no fuss claim turna...

    Good value travel insurance, that I could rely on, when I claimed additional travel expenses due to a...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Heather
    10.0

    Easy Transaction

    I am unable to give a revue on any claims made on this policy as we were fortunate enough to have a t...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Sally Leung
    8.0

    Domestic travel insurance

    Didn't need to use insurance, however purchased due to hiring of car and this insurance was the b...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Paul
    7.5

    Good Value Insurance

    Reviewed a variety of policies to cover a simple domestic trip. Just needed can rental excess, travel...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Raymond
    10.0

    Great Package.

    All immediate and extended family members now use Zoom and we are very happy with the pricing, ease o...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Yolande Kingham
    10.0

    Value for Money

    Reviewed many policies & found Zoom’s comprehensive & great value for money! Backed by Lloyd...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Fiona Singline
    9.0

    Value for money

    Didn’t have to make a claim which is good so can’t say what the claims process is like but good value...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Asha King
    10.0

    Quick, clear & easy

    I feel grateful that I went with zoom insurance, several unfortunate events occurred during my travel...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Hetty Baalham
    2.7

    Will not be using Zoom aga...

    Following an accident in Germany, I required surgery. The doctor I saw in Germany classified this as ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Lynette Weston
    10.0

    Always Use Zoom!

    Zoom were fantastic when I claimed for jewellery stolen by a motorcycle thief in Vietnam. I didn...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    kim ali
    10.0

    Travel insurance

    Easy online process and great value. We didn't need to claim so I can't comment on that but w...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Geoff Morrison
    10.0

    Great value

    This cover was great and met our needs
    Fortunately we didnt need to claim.
    We’re using them a...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Jane
    9.0

    Simple and quite satisfact...

    First time using Zoom and first time ever making a claim so I was pleasantly surprised how efficientl...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Nathan Birss
    10.0

    Well worth the money

    Unfortunately had to make a claim, Zoom were efficient, professional and no dramas. Hard to find nowa...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Colleen Kenny
    3.3

    Not that happy

    When I purchased the insurance I thought the $200 excess covered the whole trip but I soon discovered...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Ian Bevan
    7.5

    Took out travel insurance

    I did not have a need to make a claim so don’t know how good the cover is until you make a claim. I t...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    April
    10.0

    Prompt service and stress ...

    Thank you Zoom for your prompt service. We had to pay for additional emergency helicopter costs when ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Mark
    10.0

    Great communication

    Initial purchase documentation was excellent even after modifications / extras. Follow up after holid...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Paul
    9.0

    Did not need to make a cla...

    Did not need to make a claim thankfully, so cannot rate other than on purchase experience which was g...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Elena Callipari
    10.0

    Great value!

    Competitively priced insurance. Easy and efficient to access information and apply online. Effective ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Brian Bawden
    8.7

    took sometime to process b...

    Slow to process as i had put my claim in 4 months before any result i am sure you could speed it up a...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    David Deith
    8.0

    Zoom Travel Insurance - Gr...

    We have found Zoom Travel Insurance very good value. Well worth checking out. No problem in putting i...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Hayley West
    10.0

    Adding a country onto poli...

    Sarah, my online chat helper, added Canada onto my USA policy in two seconds! Besides this obviously ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    ian8h
    8.0

    So far, so good.

    The real test of Zoom Travel Insurance and its proof of value for money of course would only come wit...

    2 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Violet Njo Dickson
    8.0

    New Client

    I'm a new client. I must say that I'm glad to have found you. We've had peace of mind whi...

    2 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Toni Martin
    10.0

    Great value

    Appreciated the welcome home email to check that all was ok or if we needed to make a claim (luckily ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Joanne
    10.0

    Great customer service

    Very easy to use and best value for money. Didn't have cause to claim but peace of mind is pricel...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Geoff
    7.5

    Travel Insurance

    Luckily we did not need to claim on the insurance. However I would encourage potential clients to car...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Valarie Clark
    10.0

    The cheapest by far.

    Found Zoom covered eveything I needed and at a great cost too.
    Am going to NZ in February with a ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    George Kow
    9.0

    Fast and easy

    Getting insurance from Zoom was easy, we did it the night before we went on holiday. The process was ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Praveen
    8.5

    Cheap insurance and better...

    This insurance was cheaper than the excess reduction option offered by Hertz plus you get covered for...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Allen
    9.0

    Easy to organise online

    Easy to organise and I chose Zoom after reviewing a number of different offers. I will certainly chec...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Colin
    8.0

    Colin

    Zoom is good value for money travel insurance. As soon as my holiday was over they sent me a welcome ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Lorraine Doolan
    9.7

    Travel to China

    What a great company. We booked a China tour and had to cancel, claim approved in no time at all

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    KERRY
    10.0

    Complete cover.

    Had peace of mind entire trip of being covered for any unforeseen circumstances but had hassle free t...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Suzanne Fane
    10.0

    Darwin/Kakadu travel insur...

    Had the best time on our holiday. It was comforting to know Zoom was there in case of misfortune.

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Yonk Lohman
    9.0

    thankyou

    Easy application and a good coverage; thank fully we had an incident free vacation so I cannot comme...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Ray Halnan
    8.5

    Travel Insurance for senio...

    The price is a killer for over 80's. Taking into account the number of exclusions, the medical co...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    jackie and bob
    9.0

    good service

    we would love to recommend this insurance ,they were very helpful and friendly , we will tell all our...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Elaine Bracewell
    10.0

    Travel Insurance review

    Easy and very clear when organising travel insurance for my annual trip to HNL, which is so important...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Garry
    9.0

    Great Price, Easy Sign Up,...

    Had no need to claim on our first journey, but I have another trip in September-October which I have ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Tasneem Chopra
    10.0

    Customers service

    Lovely helpful support staff when I needed to extend my policy. Will definitely be recommending to ot...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    V5Y3E7
    9.0

    Super fast response

    Claim for lost/stolen personal items acknowledged almost immediately and acted upon within a couple o...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Gina Bennett
    10.0

    Great value for money

    Finding Zoom online really highlighted how many insurance companies are ripping us off. Zoom offered ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    AnnP
    8.3

    Easy to make a claim

    We recently travelled to Vietnam and took out travel insurance with Zoom. We needed to make a claim...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Frida Almqvist
    10.0

    Simple process, excellent ...

    I checked out a couple of different companies for travel insurance when I’m not a permanent resident ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Tom
    10.0

    Second time I have used zo...

    Been happy with cover provided for the cost. I am even more happy as I did not require to make a clai...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Samantha
    9.5

    Incident free trip.... but...

    Though was an incident free trip... chose Zoom due to the excellent reviews from people who did have...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    jeremyshib
    10.0

    Minor snow injury

    Had a minor injury snowboarding. When I got home I received an email with a link to "Make A Claim...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Elizabeth
    10.0

    Great Travel Insurer

    After reading reviews and the travel policy thoroughly I was more than happy to take out my travel in...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Elysse
    9.0

    Bali insurance

    I didn’t have need to make any claims which was good! However the the process to get my insurance wa...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Maryanne
    10.0

    Great Support

    Wow. A day after our trip we receive an email to see if we need to make a claim. Luckily we didn'...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    ALBERT
    8.0

    Travel insurance gave us p...

    Excellent holiday no issues second time we have used Zoom and are most satisfied. Thank you.

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Kim
    10.0

    Good value

    I found this insurance company to be good value for money. Everything you would need for insurance s...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Sashi
    10.0

    Best value for money

    Zoom is an Insurance company that cares about its customers, as we have received an email upon return...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Sachin
    10.0

    Best Service Ever

    Thanks for getting all our claims sorted ASAP with no hassle or any delay. Will always prefer Zoom fo...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Paul
    10.0

    Easy and efficient insuran...

    Revised many insurance covers and finally chose zoom. Didn't need need to claim but for all other...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Brett
    10.0

    Processed claim without an...

    Our daughter lost her expensive dental plate while out at dinner when travelling and Zoom Travel took...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Kathrine Finn
    10.0

    Holiday in Cambodia - with...

    I received the deposit for my claim over the weekend. I just wanted to say how very grateful I am for...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Chong Wei Miguel
    10.0

    Best Insurance

    I have received an email today asking to say welcome home and whether we will be making any claim. I ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Kara Sestich
    10.0

    Very fast and easy claim.

    My claim was processed extremely fast and my money was in my bank the next day. My friend is still wa...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Zandalee
    9.5

    Great Insurance Company

    Only insurance company, well that i have experienced, that asks if you have a claim once your trip is...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Nathan
    9.7

    Simple and affordable

    Great insurance - simple and affordable to take cover. Luckily I didn’t have to make a claim but the ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Daniel
    10.0

    Good value and service

    Sent an email with a link to make a claim at the end of my trip - didn’t need to make one thankfully ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    David
    10.0

    Good Value

    Didn’t need to make a claim but whole experience very positive. Easy to set up, great value for cover...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Elizabeth
    10.0

    Quick, easy and inexpensiv...

    This insurance gave me all the peace of mind I needed, especially with car rental excess. It was easy...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    rob
    9.0

    no need to make any claim...

    read the policy through & seemed genuine for our needs. luckily we did not have to use it at all ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Angela
    10.0

    Snow sport cover

    After much investigation this was the only insurer thar covered all the snow activities that I requir...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Peter
    8.5

    great customer orientation...

    very easy to organise the insurance. received email on return checking everything went OK. we will us...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Robert
    9.0

    Service and advice

    glad to say I did not need to make a claim. Very happy with the cover and cost and will use them agai...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Philip
    10.0

    I didn't have to use i...

    Easy to book, very reasonable price and asked how my trip was when I got back. Will use again

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Christopher
    9.7

    Good Insurance for Bali

    I got travel insurance for a trip for my wife and I for Bali and discovered by an hour, that we were ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Steve Steve
    9.5

    Family overseas insurance

    Easy to purchase, great value considering level of cover and x4 persons. Would consider using again f...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    John
    8.0

    Good policy coverage and r...

    Whilst I didn't need to make a claim I took up Zoom Insurance because of the good policy coverage...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Sam
    10.0

    Great experience

    Had to make a claim for damage to our rental car, the responses took about a week but the process was...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Kaye
    10.0

    Great so far

    As I have not had to make a claim I cannot give a proper review. However, you are the first insuranc...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Garry
    10.0

    Bali 2017

    We had the travel insurance before Mt Agung started eruptions and had no problems with the volcano er...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Michele
    9.0

    Quick, easy, inexpensive, ...

    Quick and easy to sign up - did on the way to the airport. Competitive rate, invaluable if you need i...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Hung
    8.0

    Competitive rate

    Good travel insurance rate, not sure about making claim but hope I'll never have to claim. Will ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Roy Fraser-Watson
    10.0

    Nice to follow up.

    Competitive rates and nice to have a followup to see if everything was OK. . . . . . .

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Trevor
    10.0

    Made a claim

    Had to cancel a trip to USA and a cruise East Caribbean, itinerary was not finalized due to Irma and ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    BRETT
    10.0

    Exactly what I was looking...

    This was the only insurer that would insure me for my exact needs. Also turned out to be the cheapest...

    2 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Craig
    9.0

    Love the follow up

    Never before has another company asked how my trip went along with the option to make a claim if nece...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Douglas
    9.5

    Your company being underwr...

    No claims this time and I shall use your company again if I travel in the future. Being 83, it was a...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Marian
    8.0

    Recommend for those travel...

    Good value travel insurance. Specially chosen as we were travelling overseas for a medical procedure ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Maxine
    10.0

    Piece of mind

    Didnt need to claim but if we did hope the claim would be as easy as buying zoom domestic on line.. ...

    1 comments 0 likes 0 dislikes
  • Zoom Travel Insurance
    Navin
    10.0

    stress free

    Did not need to claim, but before my travel had to make a few changes in an error made while completi...

    1 comments 0 likes 0 dislikes
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