• Hi Olga, Thank you for taking the time to review us. I'll be sure to pass on the feedback to Grace for you! I'm very glad you had a pleasant experience with us. Be rest assured we will always there to assist you no matter what time it is. I can see you've provided your score for claims. If you had an unpleasant experience in claims please let me know so i can assist and provide feedback to the claims team. Kind Regards, Andre, Customer Service
    Reply from Zoom Travel Insurance representative