- Overall
1.0Overall
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Customer Experience
1Customer Experience
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Claims Experience
1Claims Experience
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Value for Money
1Value for Money
Yes thank you for your work to help the customer to receive all the money back .
I will cont...
Great initial price for 12 months cover, Made a medical claim, which was hassle free and money was in...
We had to make a claim in Thailand. We had a Aussie on the phone which made things easier. Claim was ...
1 comments on this review
However, if you are unhappy about the outcome of your claim you can choose to have your claim escalated and reviewed. To organize a review please email your policy details outlining your complaint to [email protected]
Here at Zoom, we do pride ourselves on our customer service standards and I do appreciate the feedback you've provided us. If you have any further questions please don't hesitate to give us a call on 1300 049 880 or you can email us at [email protected] Kind Regards, Andre, Customer Service
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