- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
Do you want an insurer who you can truly rely on and has your back all the way?
Zoom, without a doubt, will be our go to insurers! Throughout our dealings with Zoom, they have been professional, understanding and CARING! In current times of hardship, our claim was processed with complete compassion and made us feel valued throughout. It's this personal service that certainly goes a long way when in need of empathy and understanding. Knowing you have chosen an insurer who truly provides full support and comfort all the way is a great piece of mind! Thank you, Harriet and Eva for such a smooth (and caring) process of our claim. We look forward to future dealings with Zoom.
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10.0
My claim was dealt with in...
My claim was dealt with in a very timely and efficient manner and I was very satisfied with the resul...
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1.0
Don't wanna pay
I started my claim on June 15. I uploaded all documents when I started the claim. 3 times they asked ...
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10.0
Responsive Service
Zena and the team at Zoom responded straight away. They were helpful and always kind. They provided c...
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