Overall
10.0
Overall
Customer Experience
10.0
Customer Experience
Value for Money
10.0
Value for Money

Coles Insurance review by reg_386

Straightforward and hassle free claims

I switched to Coles car insurance about a year ago and saved more than $400 on my policy. Met with an accident last month and to my surprise, the claims was very straight forward and hassle free. They also let me choose from a list of their repairers. I was glad I switched to them last year. Highly recommended.

reg_386

18 Jul 2013 11:07

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Coles Insurance review average

5.1

Overall Rating 46

Awesome 16
Good 1
Average 3
Bad 4
Terrible 21

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bia 13 November 2023, 12:02 PM

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the worst customer service

They lied to you, telling you u can't have your own quote. It's very hard to understand what they saying, a strong accent. They dont help you set up an account, they dint help you when you hav

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Nasim 14 March 2023, 04:03 PM

Poor communication. No support

I have been with Coles car insurance for eight years. Several months ago, I forgot to pay my insurance premium because of a family issue. As a result, Coles sent me a cancellation email, but I did no

Goat 01 May 2019, 10:06 AM

One rating is too generous!

First impression, the coles car insurance is great value for what they claim to cover. But after making a claim I quickly found out that they refuse almost all claims. Even after being provided with a

Straightforward and hassle free claims

reg_386

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the worst customer service

Poor communication. No support

One rating is too generous!

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