Overall Rating:5.8 out of 10- 34 reviews Coles Insurance

Coles Insurance car insurance reviews

  • overall rating 5.8 34 reviews
  • Customer Experience 5.5
    • Awesome 14
    • Good 3
    • Average 2
    • Bad 1
    • Terrible 14
    34 reviews
  • Value for Money 6.2
    • Awesome 15
    • Good 6
    • Average 1
    • Bad 2
    • Terrible 10
    34 reviews
  • Claims Experience 4.5
    • Awesome 7
    • Good 1
    • Average 1
    • Bad 3
    • Terrible 11
    34 reviews
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  • Coles Insurance
    Barry
    1.0

    The worst insurance experi...

    Damage happened Saturday lodged claim 6.30 am Sunday and no further update on when road unworthy car ...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Tige
    1.0

    Unable to get vehicle asse...

    On the 24th November our son went to Melbourne and a drunk driver ran up his rear at a red light. Th...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    toby1953
    1.0

    ARE YOU SERIOUS !!!

    I have just received one of the most humorous letters l have had in years ! Today l received my car i...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Alison Kay
    4.3

    Down down for level of ser...

    Average wait time on hold was 40 mins. Dont be fooled by leaving a message cause i left 3 at differen...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    MWood62
    1.0

    REPLACEMENT VEHICLE

    I am a tradesman and require a van in case of being without my own vehicle and so took the hire vehic...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    sogand
    1.7

    Worst insurance ever

    Worst insurance cover I have ever had. Sure it is cheap and easy however good luck when something goe...

    2 comments 0 likes 1 dislikes
  • Coles Insurance
    John
    1.0

    Don't fall for cheap p...

    I just received my renewal after lodging a not at fault claim- hit from behind at traffic lights. The...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Ben Styles
    1.0

    Avoid at all Costs

    7 weeks it took to have the car assessed
    Coles told me to have to car towed to the towers holding...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    ? Miss Bliss
    1.0

    fraudulent claims

    After bumping a car in coles carpark with trolley est $500 damage, I receive 3 mths later a letter fr...

    1 comments 0 likes 1 dislikes
  • Coles Insurance
    Mim
    1.0

    No car, no money for up to...

    Do not call back, do not tell you what is going on, passed on to various depts that can't help when y...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Geoff
    4.0

    Bait and switch - no custo...

    Purchased insurance online everything went well. Problems started at renewal time. With no claims or ...

    0 comments 1 likes 0 dislikes
  • Coles Insurance
    nic78
    10.0

    Great value

    Coles beat my current insurers price by $100, how can you go past that for value. All done online and...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    NicolaP
    9.0

    Well priced and easy to de...

    I have two young adult children with cars and both have needed to make a claim in the last month :( I...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    craigr
    10.0

    $100 Less!!

    I have optional hire car included / optional windscreen included / and still my quote is $100 less th...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    karly9110
    3.0

    Cheaper ISN'T always bette...

    Terrible claims service. Had a customer service rep blatantly lie to myself and Coles management. I h...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Di
    8.5

    A great deal and helpful s...

    I initially changed to Coles Insurance as it was so much cheaper than the other companies and offered...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Shirley Lihou-Pedretti
    9.6

    made an at fault claim cou...

    excellent service and backup 20 days from at fault accident through to repair my choice of repairer ...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    brooke
    5.6

    My Recent Claim

    I just made a claim and I was forced to ring up to find out the latest on what was going on. They nev...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Susan davis
    9.3

    Coles car insurance

    I found Coles insurance first class there premiums beat every one else. Was very impressed with one...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Tracy
    1.0

    Terrible! Worst customer s...

    A man who unfortunately was covered by Coles Insurance rear ended my car while I was waiting at the l...

    1 comments 2 likes 0 dislikes
  • Coles Insurance
    robert
    5.0

    only cheaper if you choose...

    Coles car insurance was a lot cheaper than NRMA, but only when I selected an excess over a $1000. The...

    1 comments 0 likes 1 dislikes
  • Coles Insurance
    Brian Thomas
    10.0

    Unexpected Experience

    Rep on phone was friendly, well informed patient,willing to take on board my suggestions without bein...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    NicolaP
    9.3

    Cheaper premiums but not c...

    I had to make a claim as my P-plater daughter had an at-fault accident - they were really helpful and...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Leeanne Barton
    10.0

    One of the best

    I've shopped around and found Coles insurance to be one of the best priced insurers around. Great val...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    chelsea
    10.0

    coles insurance

    have been a great company to deal with so far. I found their website and sign up process really easy ...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Phil
    9.0

    Cheap and effective

    Not had to use them for anything yet, but the sign up process was straightforward and the prices are ...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    WORCERACS
    9.3

    Happy Customer

    Had a flat tire and could not find my car jack called up Coles road side assistance and within half a...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    caronbc
    9.5

    Best value!

    Moved into an area with a river and my usual insurance company did not cover areas near rivers so was...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Christine
    10.0

    Coles Insurance

    I recently purchased a brand new car, Coles bettered the Insurance quote from the dealership. I am no...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    ZoeMac
    7.6

    Happy

    This is my 2nd year with Coles Car Insurance. Unfortunately I had to claim when a garage door fell on...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    TomH
    1.0

    So much for comprehensive ...

    My car was recently broken into and a bag and GPS were stolen out of it. I phoned Coles and was advis...

    1 comments 1 likes 0 dislikes
  • Coles Insurance
    reg_386
    10.0

    Straightforward and hassle...

    I switched to Coles car insurance about a year ago and saved more than $400 on my policy. Met with an...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    bad_insurance
    3.7

    Rude and unhelpful claims ...

    All is good when you are paying, however when you need to make a claim, they are rude and unhelpful. ...

    0 comments 0 likes 0 dislikes
  • Coles Insurance
    Anonymous User
    9.3

    Review for coles insurance...

    I've had comprehensive car insurance with Coles for over 2 years. I shopped around and they were ...

    0 comments 0 likes 0 dislikes
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