Overall
7.7
Overall
Customer Experience
8.0
Customer Experience
Value for Money
7.0
Value for Money

Coles Insurance review by ZoeMac

Happy

This is my 2nd year with Coles Car Insurance. Unfortunately I had to claim when a garage door fell on the back of my car but the claims process was easy and hassle free. I wanted to do this review to let others know that the customer service I received from Coles was second to none. I was expecting my claim to be a painful process but it was paid in a couple of weeks. Thanks Coles, I will be renewing next year.

ZoeMac

06 Dec 2013 13:12

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Coles Insurance review average

5.1

Overall Rating 46

Awesome 16
Good 1
Average 3
Bad 4
Terrible 21

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Happy

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the worst customer service

Poor communication. No support

One rating is too generous!

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