Value for Money
6Value for Money
Down down for level of service
Average wait time on hold was 40 mins. Dont be fooled by leaving a message cause i left 3 at different days and never got a callback. Tried to charge me more for excess etc. Then took out too much off my claim and i had to email about 6 times for them to refund then got no email or letter back. Worst insurance ever.
Cheap for a reason. .cause they are c**p...
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The company just raise the insurance premium more or less double and blaming the car is more risk ...
Charged an excess fee that I shouldn't have been, phone support also admitted it shouldn't ha...
My claim experience is worst ever. It is been 10 months now, and coles is still investigating on that...