Suncorp Insurance reviews
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overall rating 6.0 28 reviews
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Customer Experience
5.8
- Awesome 9
- Good 7
- Average 2
- Bad 1
- Terrible 9
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Value for Money
5.8
- Awesome 9
- Good 5
- Average 4
- Bad 1
- Terrible 9
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Claims Experience
5.7
- Awesome 10
- Good 1
- Average 1
- Bad 1
- Terrible 8
Beware…Stay away from Suncorp
Disgusting repair times and appalling CS<br/>Complaints process extremely poor<br/>False information provided by CS regarding next available repairer and organisation of tow truck<br/>Still waiting a
Beware…Stay away from Suncorp
Disgusting repair times and appalling CS<br/>Complaints process extremely poor<br/>False information provided by CS regarding next available repairer and organisation of tow truck<br/>Still waiting a
19 days following an accident and had done nothing with my vehicle!
On 30th April my 3 and 1/2 year old vehicle was hit on my way home from work, in peak hour traffic, stop/start, low speed, where two lanes were merging into one. I was not at fault, hit from behind wh
Massive Price hikes
Went up by 14% and 11% 2 years in a row. Ridiculous cost increase and cost double by the end.
Corrupt assessors and no customer service
Suncorp decided to fix my car that my repairer had written off. They admittted they only found dodgy repairer who was quiet due to covid situation. My complaints were not resolved and no communication
The worst insurance company on the planet
Never trust them. They told me if my car spun 3 times in the air they would never write my car off
Worse insurance experience in 30 years
Suncorp have decided to repair a car that had been written off by my selected panel beater. Dodgy assessors admitted it should not be repaired. but it would save Suncorp a few grand. Trying to complai
Stay away!!!
Used a misunderstanding against me to put my claim under review when I lodged my stolen car incident through a call. Their customer service was horrible and constantly shut me down. Disappointing, unr
Excellent insurance company
My experience of Suncorp over the years has been they have gone over and above in terms of service, both in arranging repairs and in negotiating insurance packages. I cannot thank them enough.
Terrible experience
I went with Suncorp car insurance because it was recommended by the dealer I bought my car from. It was also cheapest & I didn't read any reviews which I now regret. I made a claim after a van
Super sunsuper
I personally have found that they are the cheapest and easiest insurer to deal with. Less than five minutes to set up my insurance and all done over the phone with ease.
Suncorp Car Insurance Pretty Good
Experience with them is good, especially for claim a few years back. They are quite expensive and I feel their price increases are unjustifiable. My last renewal the price went up by over $100 but the
This is my opinion !
pretty poor service all round ! Standing in long cues at tellers , no discount for loyal customers of car insurance ! No incentives for me to stay . Will not stay !
Car Insurance
The customer support person I spoke to asked me if I was ok, after a weather event wrote my car off. He didn't have to, and seemed genuine. Even though the weather event was on a massive scale, my cla
Suncorp are brilliant
Suncorp were so much cheaper than any one else I got a quote from. I had a bit of a bingle last year and they got everything fixed within a week! They also offered better extras than any other insure
Suncorp Insurance Car insurance reviews
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