Overall
1.0
Overall
Customer Experience
1.0
Customer Experience
Value for Money
1.0
Value for Money

1300 Insurance review by Scotty

Impossible and slow customer service

It's impossible to get your call answered by them. E-mails are really slow. I their terms in their PDS is amibiguous and I am currently in a dispute with them in which I will be involving the ombudsman. Avoid if you do not have the time to go through tonnes of processes to get a claim.

Scotty

19 Feb 2013 12:02

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1300 Insurance review average

0.0

Overall Rating 6

Awesome 2
Good 0
Average 1
Bad 0
Terrible 3

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Ajw 20 November 2015, 03:57 PM

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Ajw 20 November 2015, 03:57 PM

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Premium prices skyrocket as your pets age

2013 premium $36, 2014 premium $44, an increase 33% 2015, premium $64 an increase of 45%. Poor claims - states you can't talk to a claims assessor as they don't have a phone line.

0 comments 0 likes 0 dislikes

Fraser 21 February 2013, 11:58 PM

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collette389 21 February 2013, 11:48 PM

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Impossible and slow customer service

Scotty

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Premium prices skyrocket as your pets age

Poor customer service, thinking of switching

Highly recommend the pet insurance package

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