1300 Insurance reviews
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overall rating 0.0 6 reviews
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Customer Experience
4.5
- Awesome 1
- Good 1
- Average 1
- Bad 0
- Terrible 3
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Value for Money
4.8
- Awesome 2
- Good 0
- Average 1
- Bad 0
- Terrible 3
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Claims Experience
3.2
- Awesome 1
- Good 0
- Average 1
- Bad 0
- Terrible 3
Premium prices skyrocket as your pets age
2013 premium $36, 2014 premium $44, an increase 33% 2015, premium $64 an increase of 45%. Poor claims - states you can't talk to a claims assessor as they don't have a phone line.
Poor customer service, thinking of switching
Poor customer service, calls were either unanswered or left on hold until I gave up. Premiums increased by a lot since I bought the policy for my cat. Thinking of switching insurers.
Highly recommend the pet insurance package
Highly recommend the pet insurance package by 1300 insurance! Cheap and I got a discount for getting policy for 2 dogs. They cover vet bills, illness and accidental injury.
Impossible and slow customer service
It's impossible to get your call answered by them. E-mails are really slow. I their terms in their PDS is amibiguous and I am currently in a dispute with them in which I will be involving the ombudsma
Impressed with the premiums and 5% discount
My mom owns 3 labs and we were wondering where to get them insured, our main concern was the high premiums. A friend recommended 1300 insurance, I thought it was the same as others. Their prices are c
Unhappy with increased excess
I was happy with them until I renewed my policy with them, they changed the $100 excess to a 25% excess. Not very happy as I would be worse off for any medical claims exceeding $400. In addition, the
1300 Insurance Pet insurance reviews
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