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By far the worst customer service for any insurance company I have dealt with. The communication between the phone operators and the claims assessors is non-existent. I was told conflicting information every time I called (The phone op. supervisor actually agreed that it was something that also frustrated him). I was asked to supply documents 3 times after I sent them and also the reply email address never worked. I wouldn't recommend 1cover to anybody. Their claims department cannot deliver the policy that is sold by 1cover. Still waiting for claim to be resolved 3 and a half months later. Too bad if you actually wanted a camera to travel with whilst you were on holidays.
Very happy to deal with 1cover. Good service quick claim result even with the Christmas break.Claim m...
1Cover travel insurance Is extremely good value for money, they are easy to contact and incredibly fo...
I am extremely satisfied with your company, I have used your services in the past & will definit...
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