• Hi Christopher, thanks for taking the time to leave us a review, and glad that you were happy with our service during your claim. Just to clarify, our excess is charged for each individual unrelated event, meaning that if you are hospitalised for the same condition and it all relates to the same condition, one excess is charged per case. Kind regards, Dorian at 1Cover.
    Reply from 1Cover representative
  • My little girl suffer from Acute Bronchitis on 26 Jan, however did not get any better with the given prescriptions, until things took a turn for the worst on 1 March, and had to be hospitalised 2 March. This was considered as two cases, probably due to the time in between the time of diagnoses and hospitalisation.
    Reply from Christopher
  • Hi Christopher, I am so sorry to hear about your daughters illness, and I would like to extend my best wishes for her recovery on behalf of the 1Cover team. I have spoken to our claims team about the specifics of your case, please email [email protected] and I will be able to provide you with more information. Kind regards, Dorian at 1Cover.
    Reply from 1Cover representative