Overall Rating:8.5 out of 10- 441 review 1Cover

1Cover Razi M Yussof

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Overall
4.6
Overall
Customer Experience
3
Customer Experience
Value for Money
9
Value for Money
Claims Experience
2
Claims Experience

1Cover review by Razi M Yussof

Claim took too long to process after submitted

Very cheap and value for money the duty of care is excellent but the claim process took took long and if you make a mistake, the process will start back from day 1. Every section does not talk or communicate to each other.Very bad.....

Razi M Yussof

30 May 2016, 17:16 PM

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1 comments on this review

Hi Razi, sorry to hear that you were not happy with the speed of our claims processing. If you would like me to further escalate your claim can you please email your policy number to communications@1cover.com.au Kind regards, Dorian at 1Cover.

Reply from 1Cover representative 31 May 2016, 10:45 AM

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1Cover review average

8.5

Overall Rating 441 reviews

Awesome 336
Good 35
Average 13
Bad 23
Terrible 30

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Claim took too long to process after submitted

Razi M Yussof

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1 comments on this review

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Excellent cover and very e...

Excellent service

No fuss, no problems

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