Value for Money
10Value for Money
The claims process worked as all insurance claims should
when I first realised there wold be a problem, I called the call centre and spoke to someone who didn't work for 1cover but a call centre of sorts. He registered the potential claim and followed me up the following day to make sure we were ok. When we returned, I followed up, was advised which documents were required, sourced those (Not too hard really), lodged the claim and received payment within 10 days. Great service!