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Overall
10.0Overall
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Customer Experience
10.0Customer Experience
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Value for Money
10.0Value for Money
Great Customer Service
Luckily we didn't get stuck in Bali so didn't need to claim, but twice I did need to call them - once to change details, and the second time to pre-empt a possible claim.
Both times I got through to speak to someone within a minute which is amazing given they would have had a high number of calls to deal with at the time from the Bali volcano issue.
1 comments on this review
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