• Hi Galit, <br/><br/>Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback. <br/><br/>I regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.<br/><br/>Thanks once again for taking the time to leave a review. We appreciate your comments, and I will be speaking directly with the customer service team about the delays you experienced in hearing back from us. <br/><br/>Sophie&#64;1Cover
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