- Overall
4.0Overall
-
Value for Money
5Value for Money
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Customer Experience
4Customer Experience
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Claims Experience
3Claims Experience
Easy to arrange online and at
competitive pricing. Cruise specific policy options for our needs m...
Approved my claim and helped me through a hospitalization and ambulance ordeal ... Then courtesy of I...
We required assistance immediately and 1cover had great staff to assist us 24/7. Thanks for getting ...
1 comments on this review
I'm very sorry to hear that your claims experience didn't go as smoothly as expected, it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
I will raise this with our claims department, keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
Sophie@1Cover
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