• Hi Klaus,

    I'm very sorry to hear that your claims experience didn't go as smoothly as expected, it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.

    I will raise this with our claims department, keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
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    Reply from 1Cover representative