• Hi Klaus, <br/><br/>I&#39;m very sorry to hear that your claims experience didn&#39;t go as smoothly as expected, it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. <br/><br/>I will raise this with our claims department, keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.<br/>Sophie@1Cover
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