
- Overall
4.0Overall
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Value for Money
5Value for Money
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Customer Experience
4Customer Experience
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Claims Experience
3Claims Experience
8.5
Overall Rating
1769 reviews
- Awesome 1319
- Good 134
- Average 43
- Bad 51
- Terrible 123
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6.3
Still waiting for feed bac...
Until I receive feed back which travel agentThey are saying it will be 10-12 weeks before we can pro...
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10.0
Wow, happily surprised by ...
I have never claimed on travel insurance before and was pleasantly surprised by how easy the process ...
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9.0
Value for Money Insurance ...
I have insured my travel on a number of occasions with 1 Cover, but have never made or had to make a ...
1 comments on this review
I'm very sorry to hear that your claims experience didn't go as smoothly as expected, it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
I will raise this with our claims department, keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
Sophie@1Cover
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