- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
1Cover review by Sarah Flaherty
Claimed for a doctors visit
1Cover were very supportive and informative when I rang them when my son was sick. They told me exactly what to do and even gave options to try to get the urgent care centre to bill directly to them. They followed up with me and checked on my sons health. My medical claim was approved and paid within a couple of days of submitting the documentation. I’d highly recommend them.
1 comments on this review
I am so pleased that our emergency assistance and claims teams were able to help out and make such a traumatic event that bit better for you.
I hope your son is feeling better after his sickness. Thank you for taking the time to provide feedback, it's heart-warming to hear such kind words about our customer service.
We look forward to providing you cover on your next trip!
Sophie@1Cover
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