• Hi Henry,<br/><br/>Proof of purchase is required to substantiate a claim for lost or stolen items. Under the standard luggage cover depreciation is applied based upon wear and tear, for any items that are less than 12 months old you have the option in specify them on your policy for their full value up to $5000, provided that you have the original receipt. <br/><br/>Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.<br/>Sophie@1Cover
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