Very disappointing

When purchasing comprehensive insurance it would be expected that it covers situations and accidents out of your contro (such as accidents with passport documents)
be careful !!!
This company will try and get out of any claim they can !! Very out of pocket and will ensure not only will I use them again but pass this onto travel websites/blogs and the ACCC about my experience

Jess Lee

29 Apr 2019 13:04

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1 comments on this review

Hi Jess, I’m sorry to hear that you were unhappy with the outcome of your claim. However, you can choose to have your claim escalated and reviewed by an independent panel if you wish. To organise a review please email your policy details outlining your complaint to [email protected] Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review. Sophie@1Cover

Reply from 1Cover representative 29 April 2019, 02:30 PM

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1Cover review average

8.5

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Very disappointing

Jess Lee

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