- Overall
1.0Overall
-
Claims Experience
1Claims Experience
-
Customer Experience
1Customer Experience
-
Value for Money
1Value for Money
1Cover review by Jess Lee
Very disappointing
When purchasing comprehensive insurance it would be expected that it covers situations and accidents out of your contro (such as accidents with passport documents)
be careful !!!
This company will try and get out of any claim they can !! Very out of pocket and will ensure not only will I use them again but pass this onto travel websites/blogs and the ACCC about my experience
1 comments on this review
I’m sorry to hear that you were unhappy with the outcome of your claim. However, you can choose to have your claim escalated and reviewed by an independent panel if you wish.
To organise a review please email your policy details outlining your complaint to [email protected]
Keeping an open dialogue with our customers is how we improve our service, so thank you for taking the time to leave us a review.
Sophie@1Cover
Login with
Register
Don't have an account?
Register nowLogin
Enter your email & password
Login with
Register
Register with Compare Insurance