Helpful and considerate claims processing!

When my daughter was hospitalised overseas 1Cover was extremely helpful and contactable at all hours! They were actually interested in our situation and did everything they could to help. They processed our claim for hospital costs and flight changes promptly, and fortunately everything turned out OK. I will use them every time!

Helen

09 May 2019 10:05

Did you like or dislike this review?

Like Or dislike

1 comments on this review

Hi Helen, <br/><br/>I’m so sorry to hear of your daughters hospitalisation, I hope it didn't impact your trip too much and she has recovered well.<br/>I’m so glad that our 24/7 emergency assistance and claim team could help you out. After all, that is what Travel Insurance is for! <br/>It's always encouraging to hear our customers talk so positively about their claims experience with us. Providing legendary customer service is always our goal! Thanks Sophie@1Cover

Reply from 1Cover representative 10 May 2019, 11:53 AM

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Register

Register with Compare Insurance

By registering with us, you agree to the terms of our Privacy policy

1Cover review average

8.5

Overall Rating 1769

Awesome 1319
Good 134
Average 43
Bad 51
Terrible 123

More 1Cover reviews:

1Cover

[email protected] 24 February 2026, 01:39 PM

9.3

Best service

I just wanted to say thanks to 1Cover for making a very stressful situation much easier. It's scary to need medical treatment and surgery overseas, but they were there at any time when we needed,

1 comments 0 likes 0 dislikes
1Cover

Katrina MacBeth 08 April 2025, 02:01 AM

10.0

First time cover

First overseas travel in a few years and had to claim flights to a different city as ours were cancelled. From the first phone call to the email updates everything went smoothly. Definitely get cover

0 comments 0 likes 0 dislikes
1Cover

Michael Scott 08 April 2025, 02:01 AM

9.3

Very impressed

I was sceptical that my claim would be dealt with efficiently and expected that numerous tenuous obstacles would be raised BUT that was not the case. The claim has been handled smoothly and all conclu

0 comments 0 likes 0 dislikes

See more reviews

Helpful and considerate claims processing!

Helen

Did you like or dislike this review?

1 comments on this review

Login

Enter your email — we'll send you a code

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Don't have an account yet?

Register

Register with Compare Insurance

Best service

First time cover

Very impressed

We've helped thousands of Australians find the right travel insurance