Excellent service & claiming experience

Easy to contact on the 24 hr hotline, even sent me information about extending my insurance so I was covered while I had to change my flights etc. Claiming was easy and they contacted me when I couldn't upload my documents properly.

Covered 99% of my expenses and had valid reasons why they couldn't approve the other cost.

Will 100% use 1Cover again!

Poppy Schwass

27 May 2019 13:05

Did you like or dislike this review?

Like Or dislike

1 comments on this review

Hi Poppy, <br/><br/>I’m glad you were happy with our service and that you found it easy to use. It's always encouraging to hear from a loyal customer and to know that we could assist with your claim.<br/>Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it.<br/>Sophie@1Cover

Reply from 1Cover representative 05 June 2019, 10:32 AM

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Register

Register with Compare Insurance

By registering with us, you agree to the terms of our Privacy policy

1Cover review average

8.5

Overall Rating 1769

Awesome 1319
Good 134
Average 43
Bad 51
Terrible 123

More 1Cover reviews:

1Cover

[email protected] 24 February 2026, 01:39 PM

9.3

Best service

I just wanted to say thanks to 1Cover for making a very stressful situation much easier. It's scary to need medical treatment and surgery overseas, but they were there at any time when we needed,

1 comments 0 likes 0 dislikes
1Cover

Katrina MacBeth 08 April 2025, 02:01 AM

10.0

First time cover

First overseas travel in a few years and had to claim flights to a different city as ours were cancelled. From the first phone call to the email updates everything went smoothly. Definitely get cover

0 comments 0 likes 0 dislikes
1Cover

Michael Scott 08 April 2025, 02:01 AM

9.3

Very impressed

I was sceptical that my claim would be dealt with efficiently and expected that numerous tenuous obstacles would be raised BUT that was not the case. The claim has been handled smoothly and all conclu

0 comments 0 likes 0 dislikes

See more reviews

Excellent service &amp; claiming experience

Poppy Schwass

Did you like or dislike this review?

1 comments on this review

Login

Enter your email — we'll send you a code

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Don't have an account yet?

Register

Register with Compare Insurance

Best service

First time cover

Very impressed

We've helped thousands of Australians find the right travel insurance

Excellent service & claiming experience