- Overall
10.0Overall
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Claims Experience
10Claims Experience
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
1Cover travel insurance and claim experience
This is the first time we have ever had to make a claim on our travel insurance and 1Cover made the whole process simple and stress free from the moment I first made the call to the Emergency Assistant Team through to the processing of our claim. Claim was for hospital cover for food poisoning. Supporting documents for hospital expenses and travel details were uploaded and the claim was processed in a couple of days. The amount wasn't large but we were refunded the full amount of the expenses minus the excess.
1 comments on this review
I’m so glad that our 24/7 emergency assistance &claim team could help you out. After all, that is what Travel Insurance is for!
It's always encouraging to hear our customers talk so positively about their claims experience with us. Providing legendary customer service is always our goal!
Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it!
Sophie@1Cover
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