- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Claims Experience
10Claims Experience
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Value for Money
10Value for Money
1Cover review by Pauline
Claim for overseas accident involving hospital stay and followup on return
1Cover staff were very professional in their handling of my recent claim involving a broken wrist when overseas. Everyone I dealt with was extremely helpful, polite and supportive of me personally and efficient in every part of the process. I was kept in the loop along the way and finally reimbursed for all my costs. I feel that my claim was very carefully and fairly reviewed. I have travelled with 1Cover travel insurance several times before but never needed to claim. This month I will be travelling with1Cover insurance again with very real confidence in their integrity.
1 comments on this review
I'm sorry to hear about your accident overseas. Hoping you are on the mend now. Thank you so much for the kind words and your continued loyalty, it means the world to us. I'm happy that we could assist with your claim and that you found the process easy and straightforward with no complications. Hope you're excited about your next trip. Wishing you a safe journey. Regards, Sophie
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