confidence

Grand promises of safety and assurance offered when seeking and paying for insurance in the first instance. However, at the moment a claim may have been required and contact made with 1Cover I was suddenly met with great unsurety as to whether I would be looked after. This is the customers greatest moment of insecurity. As it turned out I did not need to make a claim but I will never use 1Cover again and never recommend.

gora

16 Sep 2019 02:09

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1 comments on this review

Hi Gora, thank you for your review. I am really sorry to hear you were unhappy with your experience with our Claims department. We do welcome all feedback on board as we are constantly trying to improve our service so thank you for taking the time to write this. Please do not hesitate to get in contact with us if you have any further queries. Kind regards, Sophie, Customer Service

Reply from 1Cover representative 16 September 2019, 05:26 PM

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1Cover review average

8.5

Overall Rating 1769

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