Value for Money
10Value for Money
Everything you hope for in a travel insurance company
When you have an insurance claim you hope your travel insurance company will be prompt, understanding, efficient and helpful. You don't want to feel even more stressed. 1Cover was excellent in all these areas. They were considerate, answered my questions over the phone, sent me the correct paperwork for my doctor to complete, processed the claim in an even shorter time than we anticipated and paid the claim in full, ensuring the money was in our bank account even more quickly than promised. The claim was for trip cancellation and was substantial. They could not have been easier to deal with or more helpful. We have been using them since 2007. We made a claim in 2009 for an illness while travelling in Austrla and they were excellent then. We have been recommending to family and friends ever since. We will continue to recommend them and use them ourselves. Thank you 1Cover.