Holiday insurance claim

We have used 1Cover several times and have made two separate claims. Lost property in UK was dealt with promptly, I just had to make a couple of phone calls. This second claim was for a cancelled trip to Japan. We submitted all the travel documents, as requested, and our claim has been approved. Excellent service again. Thank you.

GGAdelaide

07 Nov 2019 10:11

Did you like or dislike this review?

Like Or dislike

1 comments on this review

Hi there, I am so pleased that we could assist with your past claims! We're looking forward to providing you with legendary customer service again in the future. Thank you for choosing 1Cover and for taking the time to leave us a review, we really appreciate it. Kind Regards, Sophie, Customer Service.

Reply from 1Cover representative 07 November 2019, 11:43 AM

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Register

Register with Compare Insurance

By registering with us, you agree to the terms of our Privacy policy

1Cover review average

8.5

Overall Rating 1769

Awesome 1319
Good 134
Average 43
Bad 51
Terrible 123

More 1Cover reviews:

1Cover

[email protected] 24 February 2026, 01:39 PM

9.3

Best service

I just wanted to say thanks to 1Cover for making a very stressful situation much easier. It's scary to need medical treatment and surgery overseas, but they were there at any time when we needed,

1 comments 0 likes 0 dislikes
1Cover

Katrina MacBeth 08 April 2025, 02:01 AM

10.0

First time cover

First overseas travel in a few years and had to claim flights to a different city as ours were cancelled. From the first phone call to the email updates everything went smoothly. Definitely get cover

0 comments 0 likes 0 dislikes
1Cover

Michael Scott 08 April 2025, 02:01 AM

9.3

Very impressed

I was sceptical that my claim would be dealt with efficiently and expected that numerous tenuous obstacles would be raised BUT that was not the case. The claim has been handled smoothly and all conclu

0 comments 0 likes 0 dislikes

See more reviews

Holiday insurance claim

GGAdelaide

Did you like or dislike this review?

1 comments on this review

Login

Enter your email — we'll send you a code

Register

Don't have an account?

Login

Enter your email — we'll send you a code

Don't have an account yet?

Register

Register with Compare Insurance

Best service

First time cover

Very impressed

We've helped thousands of Australians find the right travel insurance