- Overall
10.0Overall
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Customer Experience
10Customer Experience
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Value for Money
10Value for Money
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Claims Experience
10Claims Experience
1Cover are very impressive
I broke my ankle overseas and 1Cover were excellent. They answered the phone promptly, returned calls so I wasn't paying international rates, organised business class flights back to Australia and checked on me when I was back to make sure everything was OK. Claims for expenses were incredibly easy and there were no questions asked (in the past I have had other companies say "no" and expect you to fight for every penny). Overall, the support that 1Cover provided was very impressive and I highly recommend them.
2 comments on this review
Currently in Japan and had a skiing accident 2 days ago. Have had MRI and leg is in a splint with crutches. Still waiting for 1Cover to approve a change in flight from economy to business so I can keep my leg immobilised. Also not sure how I would get in the plane without crutches.
Please help me 1Cover.
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