Value for Money
10Value for Money
Minor medical matter, that resulted in a large bill
After suffering the effects of what we discovered to be a parasite and infection while on holiday in Bali, we called one of the local health providers (clearly aimed at the tourist market). Sceptical about the suite of tests, drugs, and costs associated, I called 1cover (After reviewing the PDS) and advised them of the situation. They could not have been more supportive over the phone, offering to assist with payment of the treatment if we couldn't manage ourselves, and checked up a couple of days later to see how the recovery was going. The claim process was simple and was a relief.
As a side note, it turned out that the medical treatment was as good as that in Australia, with all treatments supported by our GP. We would definitely use them again.